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- Title
- Customer journey planning template
- Description
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This document is to help you develop a user story
It will help you plan a user journey for any service. It allows you to put your thoughts into words or diagrams in a structured manner.
As you complete the elements, you will see everything coming together. Like a jigsaw puzzle.
You can then use this as a reference point during your project. There will always be improvements to make or problems to solve as the project develops. An element of surprise is always possible.
It will help you stay focused and see how any challenges relate to the service design process.
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- Jadu Creative
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