Before you book a collection
The following terms and conditions apply to the 'Bulky Household Waste' collection service and should be read before requesting or accepting the service:
- The service is a pre-paid service and no refunds are applicable in event that the collection cannot be carried out as a result of the actions of the client; if the items have been removed by other persons prior to the collection; or if the items have been left in a condition that prevents collection i.e. wet/heavy.
- All items are to be accessible for collection by 6.30am on the day of collection. The service may be undertaken between the hours of 6.30am and 5pm.
- All items are to be made available and collected from a position outside of the building but within the property boundary, for example, a driveway.
- Access to the items must not be impeded by parked cars, locked/secured gates.
- Wherever possible soft furnishings should be covered to prevent absorption of rainfall which will affect the weight of the items.
- All items for collection must be listed. Unlisted items will not be removed.
